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    QUICK REPLIES

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    support@citysands.com
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    OUR OFFICES

    1560 Premium Outlet St, Illinois, 60502

Your questions, our answers.

How Long Does Shipping Take?

At CitySands, we understand the excitement of receiving your order promptly. Typically, our standard delivery time within the United States ranges from 3 to 5 business days from the date of dispatch. Please note that this timeframe may vary depending on your location and any unforeseen circumstances that may affect shipping carriers. Rest assured, we're committed to getting your items to you as quickly as possible. Once your order is placed, you'll receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery every step of the way. If you have any specific delivery inquiries or need assistance with your order, feel free to contact us, and we'll be more than happy to assist you.

Is CitySands For Profit?

CitySands operates as a not-for-profit organization. We prioritize our mission of supporting Palestinian causes over maximizing profits. We donate a third of our profits directly to initiatives that benefit these causes. The remaining funds are reinvested back into the brand to grow our mission. By strategically using more of our revenue towards advertising spend. We're able to receive more orders and overall donate more.

Where Does CitySands Donate?

CitySands diversifies donations through different recognized charitable orginizations like red crescent, muslimglobalrelief, UNRWA, humanappealusa, etc.